Privacy Statement of Cielo Products and Services | Smart Controls for your Home | Cielo

Privacy Statement of Cielo Products and Services

This Privacy Statement for Cielo WiGle Products and Services (“Privacy Statement”) describes information about Cielo WiGle Inc. and its subsidiaries and affiliates (collectively, “Cielo”) and explains collection, use, share, and store, including personal information like customer’s name, email address, billing information or any other data required by Cielo.

This privacy statement focuses on information related to the operation of Cielo products and services, including Cielo Breez™ plug n play smart Air-conditioner and heat pump controller, Cielo Breezi™ Add-on smart Air-conditioner and heat pump controller, Cielo Econi™ smart outlet, Cielo Lumi™ smart light and other products from Cielo (collectively, “Cielo Products”). In this Privacy Statement, the expression “Cielo Products” also includes our Enterprise Apps, Mobile Apps, and Services as defined in our Cielo’s Terms of Service.

The privacy statement of Cielo website is separately described in our document Cielo WiGle Website’s Privacy Policy
Cielo takes the privacy issue seriously and Cielo pledges to act transparently, securely and interactively.

Consent to data collection and processing: By using Cielo Products, you agree to allow us to collect and process information as described in this Privacy Statement.

Consent to international data transfers: Your personal information may be collected, processed and stored by Cielo or its service providers in the United States and other countries where our products or services are sold.Cielo collects your information in the form of environmental data through our built-in sensors, Cielo product usage data, product registration data, setup information data, saved data, shared data, electricity consumption data, direct data from connected appliances and technical data of the Cielo products.Additionally, Cielo collects Wi-Fi Network Information to give better connectivity to its users.

Additional Authorized Users: Cielo may provide you with the ability to enable additional authorized users to access your account. If you do so, the additional authorized users may control and view all of your devices, content, and Works with Cielo connections. Invited users may also add additional authorized users to your account, so be careful to add only those you trust. An invited user must have or create a Cielo account, and information about invited users (like email address, name, or changes to product settings) will be stored with your account.

Email Addresses: When you create a Cielo account, we collect and store your email address. From that point forward, your email address is used for communications from Cielo. In addition, Cielo may provide you with the ability to enable individuals to access your account as additional authorized users, or to invite other individuals such as friends or family to share access to your content. We will ask you for the email address of any such individuals and automatically send an email invitation on your behalf. Cielo stores this information to send this email.

Basic Profile Information: Your account allows you to provide certain basic profile information like your name and profile photo. Names and profile photos may be shown to others in connection with the Services.

Mobile location data: You may be asked to share location data from your mobile device or from additional authorized users. This data may be processed or combined with data from other products to improve service.

How we use the collected information: We use this information to provide, develop and improve Cielo Products and services.We may also use this information in an aggregated, non-identified form for research purposes and to help us make sales, marketing, and business decisions.

Data Security: We use best industry-standard methods to keep this information safe and secure while it is transmitted over your home network and through the Internet to our Amazon IoTCloud.
Data Sharing: We only share data related to our product or services. Cielo do not rent or sell customer listing. We only share data in case of explicit consent of customer, for external processing like product or service support, as part of business transaction and finally for legal reasons. We may also share non-personal information (for example, averages of customer data) publicly and with our partners for any government schemes or private rebates schemes. Your personal information may be collected, processed and stored by Cielo for legal requirements of US and other countries where our support is available.

We may share, as described in this Privacy Policy, information with our affiliates and subsidiaries, and third parties. We may disclose information in response to legal process and lawful requests by public authorities in the United States and other countries, for the purposes of law enforcement and national security.

Changes to Privacy Policy: Please note that this privacy policy may change from time to time. We will provide notice of any changes on the website or by contacting you.
If you have any questions, please contact us at legal@cielowigle.com

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