Collection and Use: Cielo collects information of its site visitors in multiple ways. The collected information is used to provide better information about Cielo products and services, to ascertain the navigation preferences of visitors and to provide relevant advertisements.
Purchase Information: If you purchase Cielo products from our Site, we request that you provide your name, email address, billing and shipping address, credit card information and any other information necessary to complete the transaction. Our credit card processing service provider, will collect and store full payment card information from you, even as a guest user, when an order is placed until when the payment is cleared.
Email Information: Your submitted email address may be used to send you news about Cielo-related services, products or promotions. Cielo may use one or more service providers to administer these messages, but Cielo does not share your email address with spammers or any other third parties without your permission.
Device Usage information: If you are logged into your Cielo account, we record the source IP address making connection with Cielo website, similarly if you are using Cielo connected device through web interface, we record all adjustments you make to the Cielo connected device. We also store this data and any other information for effective customer support. Additional details on privacy can be found in our separate policy titled as Privacy Statement for Cielo Products and Services.
Minors: As a policy, we do not knowingly collect or store any personal information of childrenbelow age 13.
Data Sharing: We only share data related to our product or services. Cielo do not rent or sell customer listing. We only share data in case of explicit consent of customer, for external processing like product or service support, as part of business transaction and finally for legal reasons. We may also share non-personal information (for example, averages of customer data) publicly and with our partners for any government schemes or private rebates schemes. Your personal information may be collected, processed and stored by Cielo for legal requirements of US and other countries where our support is available.
Security: Cielo takes security very seriously. We use data encryption and best possible security measures to safeguard the data. Cielo uses Amazon IoT cloud service for data storage.
If you have any questions, please contact us at firstname.lastname@example.org Last Updated: November 1, 2016
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