Cielo WiGle Website’s Privacy Policy | Smart Controls for your Home | Cielo

Cielo WiGle Website’s Privacy Policy

The Privacy Policy for web sites of Cielo WiGle Inc. describes information regarding Cielo WiGle Inc. and its subsidiaries and affiliates (collectively, “Cielo”) and explains how Cielo collects, uses, shares and stores information like customer’s name, email address, billing information or any other data required by Cielo.
The focus of this privacy policy is related to the operation of the public websites available at cielowigle.com and cielowigle.com sub-domains (each, a “Site”), including the online store of Cielo. Additional details are also provided in Privacy Statement for Cielo Products and Services. Following is included in the Cielo website privacy policy:

Collection and Use: Cielo collects information of its site visitors in multiple ways. The collected information is used to provide better information about Cielo products and services, to ascertain the navigation preferences of visitors and to provide relevant advertisements.

Purchase Information: If you purchase Cielo products from our Site, we request that you provide your name, email address, billing and shipping address, credit card information and any other information necessary to complete the transaction. Our credit card processing service provider, will collect and store full payment card information from you, even as a guest user, when an order is placed until when the payment is cleared.

Email Information: Your submitted email address may be used to send you news about Cielo-related services, products or promotions. Cielo may use one or more service providers to administer these messages, but Cielo does not share your email address with spammers or any other third parties without your permission.

Device Usage information: If you are logged into your Cielo account, we record the source IP address making connection with Cielo website, similarly if you are using Cielo connected device through web interface, we record all adjustments you make to the Cielo connected device. We also store this data and any other information for effective customer support. Additional details on privacy can be found in our separate policy titled as Privacy Statement for Cielo Products and Services.

Website Use Information: Cielo and its third-party partners analyze log file information and other data collected through cookies, web beacons, and other tracking technologies, to collect information about your browsing behavior, your browser type, domains, page views, IP address and usage trends regarding ourproducts and services. We use both session and persistent cookies. We use cookies forbetter understand your usage patterns, to give efficient support and to improve the service. Cielo also tracks click-through data features contained in its email to users to help Cielo measure the effectiveness of its communication to the users.

Cielo also uses third-party analytics tools (including Google Analytics) to analyze and improveits service. You have the choice of blocking cookies but in that case part of our site may not work for you.Please note, depending on your type of device or browser, it may not be possible to delete or disable all tracking mechanisms on your device.We permit third-party advertising partners to use cookies and other technology to collect information about your browsing activities over time and across different websites when you use our Site.

Third-Party Sites and Features: Our Site may contain links to other websites operated by third parties and may include social media features such as Facebook and Twitter buttons (such as “Like,” “Tweet” or “Pin”). These third-party sites may collect information about you if you click on a link and the social media sites may automatically record information about your browsing behavior every time you visit a site that has a social media button. Your interactions with these features are governed by the privacy policy of the company providing the feature, not by our privacy policy. We do not control what information these third parties collect. Please review your privacy settings on your social media sites and think carefully before clicking on links which may take you to a third-party website.
Minors: As a policy, we do not knowingly collect or store any personal information of childrenbelow age 13.

Data Sharing: We only share data related to our product or services. Cielo do not rent or sell customer listing. We only share data in case of explicit consent of customer, for external processing like product or service support, as part of business transaction and finally for legal reasons. We may also share non-personal information (for example, averages of customer data) publicly and with our partners for any government schemes or private rebates schemes. Your personal information may be collected, processed and stored by Cielo for legal requirements of US and other countries where our support is available.

Security: Cielo takes security very seriously. We use data encryption and best possible security measures to safeguard the data. Cielo uses Amazon IoT cloud service for data storage.
We may share, as described in this Privacy Policy, information with our affiliates and subsidiaries, and third parties. We may disclose information in response to legal process and lawful requests by public authorities in the United States and other countries, for the purposes of law enforcement and national security.

Changes to Privacy Policy: Please note that this privacy policy may change from time to time. We will provide notice of any changes on the website or by contacting you.
If you have any questions, please contact us at legal@cielowigle.com Last Updated: November 1, 2016

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